Hillingdon out-of-hours
Hillingdon out-of-hours

Patient feedback

The out-of-hours service operates a patient questionnaire and monitors responses on a weekly basis. The patient questionnaire is anonymous, but patients who wish to continue discussion of a particular issue do have the option to leave their contact details so that we can follow up, initially by telephone or email, to conclusion.

If you want to make a complaint about our service, we ask you to speak to the service manager in the first instance.

Feedback

I have used your service, this morning, 3 May 2015 at 9:10 am and I was very happy with the care I have received from the GP. He was very professional, he was thorough and explained to me very clearly the reasons for the treatment he prescribed.
A Previous Out of Hours Patient, May, 2015
The staff were really friendly and made me feel at ease…really lovely staff with excellent knowledge. Quick and helpful and made me feel better for going.
A Previous Out of Hours Patient, March, 2014

 

What's new at Hillingdon Out of Hours

Our news

Q&A with Afiniki Akanet as part of Black History Month

Q&A with Afiniki Akanet as part of Black History Month

October 30 2019

Black History Month is a celebration of achievements and contributions by the black community that is celebrated worldwide.

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Black History Month 2019

Black History Month 2019

October 30 2019

As Black History Month comes to a close this week, we would like to highlight some of the amazing Black and Asian health workers that have made a difference in

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Research shows 1 in 5 awaiting a hip replacement are in ‘extreme pain or discomfort’

Research shows 1 in 5 awaiting a hip replacement are in ‘extreme pain or discomfort’

September 11 2019

New research from the University of Edinburgh has disproved the perception that pain from hip and knee arthritis is only mildly discomforting and that surgery i

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Health news

The rise of antibiotic resistance and raising global awareness

The rise of antibiotic resistance and raising global awareness

November 20 2019

Antibiotics are not the wonder-drug that most people believe them to be.

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